
You're an expert in your field, but no one handed you a manual on how to manage back-office operations. That's where I come in. At Handled. By Heather, I provide hands-on, personalized support to help you stay organized, efficient, and focused.

You can hand off tasks that take too much time or mental space such as follow-up calls, email communication, vendor research, client reminders, light data entry, CRM clean-up, scheduling help, introductions, curated referrals, and more.
If it’s clogging your to-do list, there’s a good chance I can handle it.
At Handled. By Heather I work closely with business owners who need a dependable right hand. My concierge approach is highly personalized, proactive and tailored to your specific needs all while ensuring exceptional quality and complete discretion.
I step in as the liaison so you're not managing a bunch of back-and-forth. I make sure everyone has what they need, questions are answered and things move forward smoothly.
This allows you to stay focused on running your business, while I handle the details behind the scenes.
I support local small business owners and entrepreneurs across many industries. If you are overwhelmed, wearing too many hats or constantly feeling behind, you're my kind of client.
Both!
Most clients use a mix of:
-Virtual support for daily tasks, communications, follow ups and project work
-In person meetings for planning, accountability and reviewing business needs
-On site visits when a task requires being in your office or hands on coordination
I am more than an assistant; I am your Business Concierge. Yes, I handle tasks, but I also think ahead for you. I manage communication, follow ups and coordinate with your partners. My support is both task-based and relationship driven, giving you the best of both worlds.
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