The Power of Outsourcing

When you let go of the busywork, you make space for real growth.

Outsourcing isn’t about losing control, it’s how you reclaim your time, your focus, and the headspace you need to run your business with confidence.

Referral Partnerships

Most business owners know they need better service providers, but they don't have the time to research, vet or compare so the decision gets delayed or rushed.
How I Support You:
• Guide you on the best times of year to review or shop for services while assessing your back-office operations.
• Connect you with trusted, pre-vetted service providers who match with your goals and values.
• Serve as the dedicated liaison between you and referral partners, ensuring communication stays clear, timely, and effective.

Back Office Support

Manual tasks, scattered systems and outdated workflows slow your business down and costs you money.
How I Support You:
• Review and optimize internal processes to improve workflow, including sales, employee onboarding, training, CRM management, and operations.
• Provide hands-on CRM support by implementing strategies, entering data, and generating reports to help you stay organized and informed.
• Organize business cards and maintain up-to-date contact information, ensuring your CRM, email lists, and binders are accurate and accessible.

Prospecting and Follow- Ups

Follow- up is the #1 way your business can lose revenue because its hard to do it consistently.
How I Support You:
• Make prospecting and cold calls on your behalf to generate interest and schedule appointments, ensuring a steady flow of opportunities.
• Provide or help create a lead list tailored to your business so you are connecting with the right people.
• Handle greeting cards such as thank-you, birthday, holiday, and client appreciation notes to maintain strong relationships and keep your network engaged.

Business Concierge PARTNERS

Your business deserves a solid team behind the scenes. For years, I’ve built a network of trusted partners who help keep my clients’ operations running smoothly.
Here's a look at the trusted professionals I collaborate with:

Financial & Business Services:

  • Bookkeeping

  • Business Consultant

  • Business Credit

  • Commercial Insurance

  • CPA/Accountant

  • Financial Advisor

  • Grant Writing

  • Life Insurance

Operations

& Support:

  • Commercial Banking

  • IT Support

  • Fractional CFO/HR

  • Human Resources

  • Merchant Services

  • Office Cleaning

  • Payroll

  • Printing Services

Business Growth

& Strategy

  • Etiquette Courses

  • Event Coordination

  • Franchising your business

  • Health Benefits

  • Professional and Personal Organization

  • Retirement Plans

Legal
&Compliance:

  • Copywriting

  • Exit Plan

  • Legal Services

  • Public Relations

  • Real Estate Litigation

  • Small Business Attorney

  • Tax Attorney

Marketing

&Branding:

  • Advertising Web

  • Advertising Print

  • Coworking Spaces

  • Google Business Page

  • SEO

  • Social Media Management

  • Web Design

For business owners who also manage physical locations or properties

Property Maintenance & Improvement:

Flooring, Gutters, Siding, Windows, Pressure Washing, Roofing

Repairs & Installations:

Electrical, Plumbing, Painting, Solar, Security Systems

Catastrophe & Cleanup:

Emergency Cleanup, Title Agent, Commercial Cleaning, After Party Cleanup

Signage & Branding:

Signage, Custom Solutions for Your Property

You do not have to handle it all. You just need to know who can.
Let’s simplify your operations, strengthen your partnerships, and make running your business feel lighter.

215-317-8281

Po Box 7
Coopersburg PA 18036

Lehigh Valley Pennsylvania small business community

Copyrights 2025 | Handled.By Heather LLC