I've Got Your Back-Office

Wherever you are in business, I’ve got a plan to match your pace.
From one-on-one sessions to full concierge support, prospecting calls, team trainings, and project help, you’ll get the right mix of strategy and action to move things forward.

Get It Handled 1:1 Support

Ideal For: Business Owners who want  hands-on support to simplify the back office, keep the
momentum & feel confident in how everything runs.

QuickBooks How-To

 

Follow- Up Systems

 

Mastering Your Calendar

 

Email Inbox Management

 

CRM Tutorial

 

Excel Basic Training

 

Time Management

 

Custom

 

*All Can be converted to Team Trainings

 
$125/ Session

Business Concierge

Ideal for: Growth-minded
professionals who want
accountability, strategy, and momentum.

1x 30 Minute Strategy Session

 

Priority Text and Email access

 

Action Plan and Recap Notes

 

1 Complimentary Referral Connection with Liaison Service

 
$125/Month

Business Concierge PLUS

Ideal for: Small Business Champions who want strategy and a few done-for-you tasks handled.

1x 30 minute strategy Session

 

Priority Text and Email access

 

Action Plan and Recap Notes

 

Unlimited Referral Connections with Liaison Services

 

Business Concierge Welcome Kit

 

5 client follow-ups (calls/texts/emails) to prospects or clients

 

2 Complimentary Cards to Clients or Prospects

 

Light Data Entry:
Business card entry (up to 10) in to CRM or Constant Contact, mail chimp etc.

(Other Data Entry options available)

 
$225/Month

Prospecting

& Follow- Ups

Ideal For: Busy professionals who need both new opportunities created through cold calling and consistent follow-up after meetings to maintain a consistent pipeline.

50 Leads Per Session

 

4 Outreach Touches (call, text, email)

 

Branded Prospecting Email with your Signature

 

Call Notes & Next Steps Tracked

 

Calendar Scheduling for interested Prospects

 

Recap Report of Activity/Responses

 

30 Day Timeframe 

 
$500/Session

Team Trainings

Ideal For: Small business teams who would benefit from being trained on tools, systems, and communication skills.
(Designed for groups of 2 or more participants)

CRM How-To

 

Topic- Specific Deep Dives

 

Sales Techniques

 

How- to Follow-Up

 

Phone Etiquette & Client Communications

 

Customer Service Skills
-Handling Complaints

-Creative Positive Customer Experiences

 

Networking

 
$225/Session

Project Work

Ideal For: Small business owners who need hands-on projects completed so they can focus on the parts of the job they enjoy most.

Business Card Imports & Contact Organization

 

Branded Presentations (PowerPoint, Slides etc)

 

CRM to CRM Data Transfers

 

Email Signature and Templates

 

Securing Sponsors & Fundraising Support

 

Newsletters & Blog Creation

 

Branded Flyers, Pamphlets & Marketing Materials

 

Email Inbox Clean up and System

 

Desk & Workspace Redesign

 

SOP ( Standard Operating Procedure) Creation

 
CUSTOM

You’ve been managing so much behind the scenes.
If any of these services resonated with you, that’s your cue to reach out. You don’t have to handle this alone anymore.

Exclusive Partner Discounts & Trusted Affiliates

As part of my Business Concierge network, I partner with select companies that make running your business easier.

From accounting and Human Resources to operations and growth tools.
Many of these partnerships include exclusive discounts or added benefits when you sign up through my link.

I only share the tools and teams I trust and use myself so you can make confident, cost-effective decisions for your business.

Handled. By Heather Back-Office Bulletin newsletter for business tips and resources
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215-317-8281

Po Box 7
Coopersburg PA 18036

Lehigh Valley Pennsylvania small business community

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